THE LAUREN, A CONDOMINIUM
1301 TWENTIETH STREET, N.W.
WASHINGTON, D.C. 20036
(202)-659-9483

TO: Residents of The Lauren
FROM: Walter Krolman, Property Manager
RE: Package Delivery
DATE: April 7, 1999

The number of packages arriving daily at the Lauren has been steadily increasing. The front desk office is often filled with large and small items destined for residents. In the past this would be common only around the holiday season. Likewise, the number of sources has also grown. A plethora of overnight services drop off items as do traditional carriers such as United Parcel Service (UPS) and the US Postal Service.

In order to assure that packages are duly accounted for and delivered to the addressee the Board of Directors has authorized the implementation of a log-in/log-out system for a trial period of approximately one (1) month during the months of April/May 1999.

The process will be as follows:

I. When a package that will not fit in the pigeon hole front desk mailbox is received the desk clerk on duty will:

  • A. Mark the box/envelope with the unit number it is to be delivered to.
  • B. Insert a pink (or other colored) large index card in the pigeon hole mailbox of that unit.
  • C. Record the delivery in a log. Items recorded will be:
    • 1. The date delivered
    • 2. The commercial carrier (FedEx,Airborne,Roadway, UPS, florist, etc.) who delivered the item.
    • 3. Who the package was sent from (name of store) if decipherable from label.
    • 4. Name and unit of the person it is addressed to.

II. When the package is picked up the process is as follows:

  • A. Removal of the colored index card from the pigeon hole mailbox.
  • B. Completion of the following items in the log:
    • 1. Name and unit of person picking up the package
    • 2. Date the package was picked up.

We realize that this process is a little more complicated (for both residents and desk clerks) that the current one; however, it is strongly felt that it is in the resident's best interest. We appreciate your patience as the trial is conducted. As always, comments and questions are welcome!